6 - Sales and Service

Every fall and every spring, there is a hair cutting class that I take as often as I can. I learn three haircuts in a day on a mannequin. It's great because not everyone has the same hair texture or the same kind of hair and that class teaches me a little bit about how to deal with everyone.

Then I'm able to come back to the salon and try those new techniques right on the clients. I'm able to incorporate what I learn daily.