Glen Sutherland, Call Centre Manager
Useful Links
The Customer Contact Centre sector is booming in Manitoba. Positions include Customer Service Representatives, Telemarketers, Market Researchers and Help Desk Representatives.
Customer contact centres like Glen's provide customer service for inbound callers, while outbound centres contact individuals to sell products or conduct surveys and research.
Manitoba contact centres provide training for entry level positions and further professional development courses for those who wish to pursue senior management positions like Glen's within the industry.
As Glen's story illustrates, there are also unique opportunities within this sector for aboriginal citizens and youth.