Mike Roziere, Hotel Manager
My Day
No down time
(TEXT FROM SOUND BITE)
"It's very different to renovate a property that is open as opposed to opening a new property from scratch. You don't have to worry about dust, you don't have to worry about noise complaints. You don't have to worry about all of that.
"In a hotel, the door is never shut. We don't have a down time where we can say we're going to renovate through the night because that‘s when our guests our sleeping.'"